Customer Service Policy

By utilizing the Hexcladus website, you consent to the following terms and conditions:

Product Availability: All products are contingent upon availability. We endeavor to maintain accurate inventory; however, should an item become unavailable, we will promptly notify you and present alternatives or issue a full refund.

Pricing: Prices are displayed in the selected currency and are subject to change. We reserve the right to rectify any pricing discrepancies and, if necessary, cancel orders.

Order Processing: Orders are typically processed within 1-3 business days. Upon shipment of your order, you will receive a confirmation email with tracking details.

Shipping: We provide various shipping options, with delivery times varying based on the chosen shipping method and your location. Shipping costs will be calculated during checkout.

Intellectual Property: All content featured on our website, encompassing images, logos, and product descriptions, is owned by Hexcladus and safeguarded by copyright laws.

Limitation of Liability: We assume no liability for any indirect or consequential damages stemming from the use of our website or products.

By accessing the Hexcladus website, you agree to adhere to these Terms of Service. Should you have any inquiries or require further elaboration, please reach out to our customer support team.